Federal
EDC staff training to use their BPM skills in business projects.
A process-driven organization
Datamasters provided Economic Development Canada (EDC) with training to kick-start their effort to become a process-driven organization. We coached and lead EDC’s budding Business Process Management (BPM) practitioners in business initiatives.
Following the training we were assigned the intricate task of assisting EDC’s BPM practitioners add value to business projects in motion. We worked with powerful project managers and their teams to address important gaps in their projects from this new BPM perspective.
Datamasters was parachuted into a major business project in progress to add value to the project from a BPM perspective. We added clarity, identified gaps in the current approach, and delivered value to a project already in motion.
Datamasters assisted Procurement understand their current processes, uncover the root causes of problems, and redesign their processes while coaching EDC staff to manage and conduct business process management projects.
“I now have a better understanding of the P2P process. I’m getting very comfortable with the analysis process and the tools we could use for other areas of Administrative Services.”
-François Henrie LL.L. LL.B., Director of Administrative Services, EDC
Universities (mini-municipality)
The campus of the University of California, San Diego.
Process drives technology
Datamasters undertook an award-winning business transformation project for Facilities Management (FM) at The University of California, San Diego. Knowing that a technology-first solution would be suboptimal, the Vice Chancellory sought a process-first approach to change the way FM managed the University’s complex set of assets.
The driver for the initiative was a material-spend problem that the University wanted to solve. The initial consulting analysis zeroed in on Facilities Management as the major source of spending.
Subsequently our findings highlighted the need for increased collaboration, the benefits of breaking down data and departmental silos by combining redundant processes across the Vice Chancellory, the need for updated skills in Facilities Management, and potential savings by moving from a reactive to a preventative-predictive maintenance culture complemented by an improved training program.
Datamasters introduced FORTIG, our robust Asset Performance Accelerator, to Facilities Management as a pre-built solution of business processes and best practices enabled by technology. Using FORTIG we developed a new way of managing the university’s many diverse and complex assets. This task was accomplished in record time using FORTIG’s Methodology that’s designed for acceleration.
Facilities Management emerged with a prioritized roadmap to grow into over the next 5-10 years. It was a structured program of change to manage their assets differently according to best practices. They implemented streamlined processes enabled by modern methods and technologies.
For this work the University won Object Management Group’s prestigious international award for The Best Business Process Management Implementation Effort Award. Intel placed second.
Provincial
BC Hydro, providing green electricity across the province.
Visibility
Datamasters clarified Power Generation’s handoffs to-and-from other BC Hydro key business units.
Using our approach, the Strategic Asset Management Group was able to justify applications for rate increases to the utility regulator with traceability, line-of-sight, and a business case connecting strategy to execution.
The Strategic Asset Management Group was able to justify the elimination of deferred maintenance on its mission critical assets that serve the needs of industrial, commercial, and residential stakeholders in the province of BC with its new-found visibility into its business.
Federal
Vancouver, the home of the largest international port in Canada.
Breakthrough Solution
On behalf of the Vancouver Port Corporation, a federal crown corporation, Datamasters delivered a breakthrough real estate solution for the Port.
With the support of the Port’s new leadership, the solution involved collaboration among another federal crown corporation, a provincial crown corporation, and 8 municipalities in this breakthrough initiative.